Frequently Asked Questions

Hailey Hosken Climbing on the West top rope wall.

First Timer/Beginner FAQ

Can anyone climb?

Climbing is a great activity that can be taken up at any age.  We have members from all athletic backgrounds, from under 3 years old to over 70.  Anyone can try climbing at Spire!

Waiver Policy

If bringing minors (under 18) please make sure to bring a waiver for the child.  Doing the waiver online allows for you to get climbing right away, and can be filled out on a computer, tablet, or smartphone!  If we do not have a valid waiver on file, the individual cannot climb.  No exceptions!  We hate turning away excited climbers, so please ensure that we have or can get a valid waiver!

Can a grandparent/aunt/uncle/teacher/friend's parent sign the waiver for a minor?

No.  Our waivers must be signed by the minor's parent or court-appointed legal guardian.  They can be filled out online with a computer or a smartphone.

Is adult supervision required?

Adult supervision is required for all kids 12 and under.

Is any experience required?

No experience is required to climb at Spire!   We teach the skills required to get on our top-ropes or Autobelays with the purchase of a day pass.  

Is an appointment required to use the gym?

We do not require an appointment for top rope belay lessons or day use of the gym.  Our staff will teach top rope belay lessons on a first come, first served basis, any time the gym is open.  These classes are included in the price of the day pass and do not cost extra.  We also offer refreshers for those who have belayed before but are a bit rusty on their skills.  Spire does not require an appointment for top-rope or lead tests.

What is belaying?

Belaying is taking the slack out of the rope as the climber ascends the wall.  This means if the climber falls they will be caught by the belayer.  For a quick online refresher/lesson/more thorough explanation of belaying, see our "How to Belay" video on YouTube.  

How long does it take to learn how to belay?

Typically belay lessons take less than a 1/2-hour and are hands-on throughout.  

What is minimum age to belay?

14

Do you provide belayers?

We do not provide belayers, but we will gladly teach one or more members of your party to belay.  If belaying is not an option, we do offer pre-scheduled private lessons for an additional fee.

Is there an hourly rate?

We do not offer an hourly rate.  Our day passes are valid on the day of purchase for all hours that we're open.  Day pass holders can come and go as they please on day of purchase.

What clothes are suggested?

Any clothes that don't restrict movement are great.  If wearing a rental harness, we suggest wearing a shirt that can be pulled down under the harness so it doesn't chafe.

What is the minimum age to climb?

We do not have a set minimum age, but generally children under the age of 3 have a difficult time with climbing.  We do have full-body harnesses and kids shoes available for the little ones to rent.  

Do I have to buy a day pass if just belaying for my children/spouse/other?

If belaying for your children or others, we do not require the purchase of a day pass.  Rental harnesses are available for belayers for $3 if the belayer does not own their own.  

Are climbing shoes required?

Climbing shoes are not required, but are highly recommended.  Tennis shoes are a poor substitue for climbing shoes and will make all the walls feel considerably harder. 

Are shoes required?

Nobody wants to touch holds that have been touched by sweaty feet, so we do require shoes to climb. 

 

Day Pass FAQ

Do you offer student/military discounts?

We do offer discounts for student and military.  See our rates page here for more information. 

Is a day pass good for all day?

Day passes are good for all day.  Day pass holders are free to leave and come back all day for no additional charge.

 

Membership FAQ 

Can memberships be started mid month?

Any membership can be started mid-month.  A one-month membership is valid for one month from date of purchase.

Which memberships come with guest passes?

EFT Memberships and one-year prepaid memberships come with one guest pass per calendar month.  These passes do not accrue and must be used every calendar month or they are lost. 

When is the money charged onto the credit/debit card for EFT memberships?

The 5th of every month, or the next business day if the 5th is on a weekend.  

Which memberships can be frozen?

Our EFT memberships can be frozen by the 1st of the month.  The freeze rate for the EFT is $8 per month for individuals.  If a mid-month freeze is requested, the freeze will start on the 1st of the next month.  Memberships can be unfrozen at any time.

Prepaid memberships can be put on hold if a member suffers an injury that prevents them from climbing, or has other extenuating circumstances.  These must be done through a manager and require a doctor's note or proof.