COVID-19 Updates

Spire opened for all users on June 1st! 

Updated May 28th, 2020

Greetings to our wonderful Spire Community!  We have some exciting news to share.  As our community moves to Phase 2 of reopening, we will be opening up to all users and updating our policies and guidelines starting June 1st.  Please read the updates below.

Spire Phase 2 guideline updates.

  • Spire will be open to all users including Members, Punch Card Holders, Day Pass Customers, and Guest Pass Users.
  • Yoga + Fitness Classes are returning with new cleaning and safety procedures. Yoga mats will not be provided so please bring your own.  Class sizes will be limited, so please sign up online.
  • Rental harnesses, belay devices, and shoes are available again. Lead ropes are still unavailable. 
  • Summer camps are scheduled with a reduced number of campers. See details here.
  • We will be increasing the number of concurrent users to 65 (first 50 will be first come, first served with an additional 15 reservation times for members) and adding a participant count widget on our website to show current number of customers in the facility.
  • High risk hours will be changing to MASKS REQUIRED hours.

For a full list of our updated policies and guidelines or for more detail on what we are doing to keep the gym a safer place, see below.  We are constantly evaluating and updating our policies to reflect the ever-evolving situation during the pandemic, so additional things might change in the near future.  If changes are necessary, we will keep you all in the loop via social media, email, and in-gym communication. 

Spire COVID-19 Phase 2 Reopening Policies

 ***Effective June 1st - Policies and guidelines are subject to change as the situation evolves.***

General

  • Hours of operation:  
    • Monday – Friday: 6am-10pm
    • Saturday – Sunday: 8am-10pm
  • MASKS REQUIRED hours 
    • Until June 14th: Wednesday and Friday 6-10am
    • Starting June 15th:  Wednesday and Friday 6-8am
  • Gym open to all users
  • Spire will be limited to 65 participants at any given time.  (15 will be for member reservations)
  • Gym reservations will not be required but members can guarantee a time by making a reservation online here.  Walk-ins of members/punch card/day pass users are welcome anytime as space is available; please see our new occupancy tracker on the homepage of our website for availability before your visit
  • Check In/Check Out is required for all customers
  • All customers must receive a COVID Policy orientation
  • Masks are highly encouraged
  • Maintain 6 feet social distancing guidelines
  • Guests using free weights shall maintain six feet of separation except when a spotter is necessary. In this instance, workout groups shall be limited to two people
  • Cardio equipment is limited to every other machine
  • The following services are NOT being offered at this time
    • Groups, Parties, or Events
    • Belay lessons and tests, but we will offer autobelay orientations
    • Rental lead ropes, yoga mats
    • Intro to Climbing, Leading and Anchor Cleaning

YOU MUST REFRAIN FROM USING THE GYM IF:
  • You have a fever, shortness of breath, a cough, or other COVID-19 symptoms
  • You are living with or have been in contact with anyone who is sick

Facility and Employee Precautions:

  • We will have a dedicated staff member available during operating hours to wipe down frequently touched surfaces on a regular basis and monitor gyms zones to ensure that users are wiping down equipment properly
  • Hand sanitizer is available throughout the gym
  • The facility is divided into zones, with a max of 7 people per zone allowed
  • All customer service staff will be wearing masks
  • Employees’ temperatures will be recorded daily upon arrival at work
  • Large sitting areas will be closed to limit congregating 
  • Credit/debit transactions are preferred.  EFT members are encouraged to invoice.
  • Yoga/Fitness room will be disinfected between classes

Reminders for Good Hygiene:   

  • Wash or sanitize your hands regularly
  • Cough or sneeze into your elbow rather than your hands and then wash your hands
  • Don’t touch your face or anyone else’s face
  • Try to limit sharing equipment. Don’t bite the rope. 

Please be patient with each other and our staff! This is an adjustment for everyone.

 

Updated May 13th, 2020

Hello Spire Members!

We have great news for those of you who are itching to climb again!  Governor Steve Bullock has announced additional Phase One guidelines that will allow some businesses, including gyms, to open for members only Friday, May 15th.  We have carefully considered if and how we can reopen while keeping the safety of the community at the forefront of our minds and have decided that beginning at 10am on May 15th, we will reopen with strict guidelines in place.   

While many of you are excited to get back into the gym, we know that some people may not be comfortable visiting Spire just yet.  The safety and wellbeing of our community is of utmost importance to us and determining when and how to reopen was something we put a lot of thought and consideration into.  We want everyone to come back when they are ready, so we will work with each of your individual situations as best we can.  

What does this mean for my membership?

  • Beginning May 15th, all members can resume use of the facility.  Credit for the closure period is equal to 1/2 month's dues.  This credit will be applied to the remainder of May and you will not be billed for membership dues until June 1st.  If you aren't ready to use the gym and would like to freeze your membership you must submit a free freeze request here by May 25th to receive credit on your account from March dues.
  • If you are currently frozen, your account will remain frozen until you request otherwise.  If you would like to activate your membership, please submit an unfreeze request here.  We are currently waiving freeze fees until further notice.
  • Prepaid Memberships that were active during the closure will be extended the length of the closure.

Please know that we want to make getting back into the gym as safe and easy as possible, so if the above membership changes do not work for you, email us at info@spireclimbingcenter.com, and we will do our best to work with you.

Youth Programs and Climbing Team

We have made the difficult decision to cancel our After-School Youth Programs for the remainder of this school year but will be offering Climbing Team practices on a limited basis.  We will only be offering one team practice at a time and limiting groups to 10 participants.  Most of these practices will be held earlier in the day so we can minimize crowding in the gym during the evenings.  If you would like to know when our youth team practices are happening, please click here to see a schedule.

Future Considerations

While we look forward to seeing you all in here, please remember that the threat of a second wave of COVID-19 is very real.  We ask that you PLEASE PLEASE PLEASE follow our guidelines, as well as those recommended by our local health department, to reduce the spread of the virus in our community so that we don’t have to close again.

Please be kind and patient with each other and our staff while we all learn how to navigate our new normal.

We welcome any constructive feedback and comments you might have for us. Thank you for your continued support and patience through all of this.  We are so excited to see you all again!

Spire Team

info@spireclimbingcenter.com

Spire COVID-19 Phase 1 Reopening Policies

 ***Policies and guidelines are subject to change as the situation evolves.***

General Guidelines

  • Hours of operation:  
    • Monday - Friday - 6am-10pm (WEDNESDAY AND FRIDAY 6-10 AM ARE HIGH RISK USER ONLY - MASKS REQUIRED)
    • Saturday - Sunday 8am-10pm
  • Open to members only
  • Spire will be limited to 40 participants at any given time
  • Members should reserve their gym/climbing time online here.  Walk-ins will be welcome if space is available; call/text 406-586-0706 for availability 
  • Check In/Check Out is required 
  • All members must receive a COVID Policy orientation
  • Please be respectful and limit facility use time in consideration of others
  • Masks are highly encouraged
  • Maintain 6 feet social distancing guidelines
  • Guests using free weights shall maintain six feet of separation except when a spotter is necessary. In this instance, workout groups shall be limited to two people
  • Cardio equipment is limited to every other machine
  • The following services are NOT be offered
    • Indoor group fitness, yoga classes, yoga studio access 
    • Groups, Parties and Events
    • Belay lessons and tests, but we will offer autobelay orientations
    • Rental gear, lead ropes, belay devices, retail demo items, communal tape roll, yoga mats

YOU MUST REFRAIN FROM USING THE GYM IF:

  • You have a fever, shortness of breath, a cough, or other COVID-19 symptoms
  • You have been out of the state or country within the last 14 days
  • You are living with or have been in contact with anyone who is sick

Facility and Employee Precautions:

  • We will have a dedicated staff member available during operating hours to wipe down frequently touched surfaces on a regular basis and monitor gyms zones to ensure that users are wiping down equipment properly
  • Hand sanitizer will be made available throughout the gym
  • The facility will be divided into zones, with a max of 5 people per zone allowed
  • All staff will be wearing masks
  • Employees’ temperatures will be recorded daily upon arrival at work
  • Large sitting areas will be closed to limit congregating 
  • Credit/debit transactions are preferred 

Reminders for Good Hygiene:   

  • Wash or sanitize your hands regularly
  • Cough or sneeze into your elbow rather than your hands and then wash your hands
  • Don’t touch your face or anyone else’s face
  • Try to limit sharing equipment. Don’t bite the rope. Or use ClipLips (we are partial to ground beef flavor)!

Please be patient with each other and our staff! This is an adjustment for everyone.

 

Updated April 22nd, 2020

Dear Spire Community, 

In complying with the MT State Governer's Mandate, the climbing and fitness portion of our facility is currently remaining closed, as gyms are in the "Second Phase" of the reopening.  However, our gear shop is included in "Phase One" and will be reopening on Monday!  Our live streamed yoga & fitness classes will also continue during our gym closure, so you can stay fit from home.  We miss our community dearly and can't wait to see you all again soon!

Retail Sales
Our gear shop will be allowed to reopen under the new guidelines issued by Montana

  • Hours of Operation - Subject to Change
    • 10am - 6pm, Monday-Friday
    • 11am - 4pm, Saturday
    • Closed, Sunday
  • Rules of Operation - Subject to Change
    • Max of 4 customers allowed in the shop at a time
    • Customers are expected to use available hand sanitizer or wash your hands before handling gear
    • Face masks will be worn by all staff, and we encourage customers to do the same
  • High-Risk Shoppers
    • Email us at info@spireclimbingcenter.com, and we will make an appointment with you to meet outside standard hours so you can shop without anyone else in the facility.


Your Membership
As has always been the case, we will continue to not charge for memberships while we are closed for climbing.

  • If you are on an autopay (EFT) membership, your March credit for the mid-month closure will be applied to your future dues which will be determined once we have an official open date.  
  • If you are on a prepaid membership we will automatically extend your membership by the length of the closure.
  • Frozen members will not be charged a freeze fee during the closure.

Questions or concerns about your membership?  Please reach out by dropping us an email at info@spireclimbingcenter.com, and we'll make sure to take care of you.

Youth Programs
At this time we do not have a date at which Youth Programs and Climbing Team will be able to resume, but we will keep you posted as soon as we know.

Community and Staff 

Our community and over 50 staff members mean the world to us and are what make Spire the great place that it is.  Without all of you, we would not be who we are!  We are committed to our amazing staff and plan to continue financially supporting them the best we can during this unpredictable time.   We cannot thank you enough for the support of those who have offered to continue their dues and for all your kind words and feedback.  Our community has blown us away with their generosity and allowed us to help our staff during this extremely trying time.   

Support and Patience 

We are confident that our community will get through this, and we are already looking forward to seeing you back in the gym.  Please hang in there with us, support our community any way you can, and remember to wash hands and practice social distancing.  We believe in the long run this will only make our community stronger.

If you do need to contact us, please do so by emailing us at info@spireclimbingcenter.com.

Thank you for your patience, and from the bottom of our hearts, we thank you for being part of our community! 

Sincerely, 

Spire Team 

 

Updated March 27th, 2020

Dear Spire Community,
 
We are completely at a loss of words over the amount of support our community has provided during our COVID closure. We can’t thank all of you enough for your kind words of encouragement, sharing our yoga classes on social media, and keeping it local with your gear purchases.  If you need any gear, drop us an email at info@spireclimbingcenter.com and we'll try our best to help you out.  We always knew our community was incredible, but these last few weeks have shown us just how amazing you all are.  
 
In complying with the Gallatin Valley Health department’s mandate, the gym will be closed through the extent of the mandated closure which is currently April 17th at 8 AM.  In the meanwhile, we will continue our online yoga classes, with instructors sheltering in place at their homes and filming from there.  Our staff fervently deep cleaned every inch of the facility over the last few days in preparation for reopening, and we can’t wait to see all of you again.
 
What does this mean for my current membership?

  • Unless you've opted in to support us during our closure, we will not be running billing on April 1st except for outstanding invoices for food & gear purchased before we closed.
  • Your credit for the closure in March will be applied to your next bill.
  • When we re-open we will charge pro-rated dues for the remainder of the month that we re-open.
  • All prepaid memberships will have their memberships extended by the length of our closure
  • All freezes during the closure are free.

How you can support Spire during the closure:

  • Keep your membership active by emailing info@spireclimbingcenter.com.  Many of you have already opted to do so, and we cannot thank you enough for your support. 
  • Attend online yoga and contribute if you can. 
  • Purchase a punch card online for use once we reopen.
  • Buy gift cards online for the climber, or soon to be climber, in your life. 

Keep social distancing, play it safe if you choose to recreate outdoors, and be kind when you venture out for necessary supplies.

We can say without a doubt that this is the biggest crux Spire has ever faced, but we stand strong with all of you while we shelter in place.  Again, thank you for all your support, and we can’t wait to see you all in person again. 
 
Stay safe and healthy,
Spire Team

Updated March 24th, 2020

We will be offering live classes to bring the calming benefits of yoga + fitness to the safety of your home.  We will be live streaming these classes below via Facebook Live, and no Facebook account will be required to view.

These classes are being offered to the entire Bozeman community for free during the COVID crisis and we hope that they can bring a bit of normalcy and calm into your life during these turbulent times.

If you are willing and able and want to help us during this extremely challenging time, please contribute below, to help keep these classes running.   We continue to pay our yoga instructors and live stream support staff for their work so this isn't free for Spire to host.  All income will be going to the longer term needs of the staff and will help us continue this public service during the COVID-19 closure.
 
How you can help us:
- Contribute so that we can continue to provide these online classes (optional).
- Buy an online punch card, or email us to punch your card if you participate in an online class.
- Keep your EFT membership active by emailing info@spireclimbingcenter.com
- Share our classes with others in our community who could use the stress relief that yoga + fitness brings
 
Stay safe and healthy, and remember to practice social distancing.  We can't wait to see you all in person again.
 

Updated March 16th, 2020

Dear Spire Community, 

After much thought and consideration, we have made the difficult decision to temporarily close our doors in an effort to comply with the guidelines described by the Center for Disease Control.  We have tried to balance the benefits of staying open for our community, but at this point we feel we have a greater responsibility to the safety and well-being of our greater community.  Because our number one commitment is the health of our members, guests, and staff, it is vital that we take the necessary steps to help contain the spread and flatten the curve of COVID-19.   

Suspending Operations 

We will be closing our doors effective immediately and hope to reopen March 30th.   The impact of the outbreak on our community is changing daily, and we will provide you with updates regarding reopening as soon as possible. 

Community and Staff 

Our community and over 50 staff members mean the world to us and are what make Spire the great place that it is.  Without all of you we would not be who we are!   We are committed to our amazing staff and plan to financially support them the best we can during this unpredictable time. 

Your Membership  

  • All autopay members will receive a prorated credit on their account for the closure period, which will be applied to future membership dues.  This will be done automatically, and no action is required by you.  We will provide a status update by the end of day Friday March 27th and communicate whether the closure will extend beyond March 31st, resulting in the suspension of April billing. 

  • Frozen memberships will not be charged a freeze fee during the closure. 

  • Prepaid memberships will automatically be extended the length of our closure.   

  • If you have items in your locker that you need please collect them by the end of day today or tomorrow between 12-4pm.   

Youth Programs and Climbing Team 

All participants will receive a prorated credit for the closure period, which will be applied to future dues.  For classes that need to be refunded or rescheduled, we will reach out to you soon. 

Support and Patience 

We are confident that our community will get through this, and we are already looking forward to seeing you back in the gym.  Please hang in there with us, support our community any way you can, and remember to wash hands and practice social distancing.  We believe in the long run this will only bring our community closer together.   

If you do need to contact us, please do so by emailing us at info@spireclimbingcenter.com  We anticipate a high volume of requests and questions at this time, and we will respond as quickly as we can.   

Thank you for your patience, and from the bottom of our hearts, we thank you for being part of our community! 

Sincerely, 

Meg, Jeff, and the Spire management team 

  

Updated March 15th, 2020

In our ongoing effort to help keep our community safer: 

• Beginning today, 3/15, we will temporarily be discontinuing punch card usage, day pass sales, and guest pass usage.  Spire will be open to members only.  This will reduce the number of customers at Spire and help us maintain social distancing, as recommended by the CDC.    

• Beginning today, 3/15, we will no longer be administering auto-belay, top rope, or lead climbing lessons or tests.  We will not be renting ropes, shoes, harnesses or belay devices.  This will reduce close contact and shared items between staff and customers. 

• Beginning today, 3/15, we will be limiting yoga classes to 8 students per class and canceling all fitness classes to allow for adequate distances between students.  Hands-on assists and aromatherapy will be halted.  Check back for yoga updates, pre-register online to guarantee your spot in class. and please bring your own yoga mat. 

This is a dynamic situation with much uncertainty, but we will keep you in the loop via our website, Facebook/Instagram, and email.  We thank you for your loyalty and understanding. 

 

Updated March 13th, 2020

Dear Spire Community,

With the Coronavirus (COVID-19) spreading across the US, we want to let you know what we are doing proactively to keep our community as safe as we can during the outbreak.  

What we are doing now

While we have always strived to have a clean facility, with the current concerns, we’ve stepped up our already strong daily cleaning to include frequent wipe downs of high touch surfaces (door handles, countertops, credit card terminals, etc.) and daily deep cleans of the entire facility.  We started this cleaning protocol earlier this week to help prevent the spread of the virus if it already is in Bozeman undetected. 

At this time, classes and programs are running, and the gym is open, but we will continue to monitor the situation and follow all guidelines from federal and local health authorities.  

How you can help us keep our community safer

• Stay home if you are feeling ill

• Wash hands thoroughly for at least 20 seconds before and after climbing and after using the restroom or touching your face

• Avoid touching your face while climbing.  As science understands the virus, it cannot spread via sweat, only via secretions from your nose, mouth, and eyes.  

• Wipe down weights/exercise equipment that you have touched with available disinfectant

• Use hand sanitizer (supplies are nationally limited; we are doing our best to keep our pumps full)

• Use your own yoga mat

• Bring your own lead rope

• Cough/sneeze into your arm, or better yet, a tissue that is immediately disposed of in a trash can.

We are requiring all staff who are sick to stay home but will do our best to find substitute teachers for our climbing, yoga, and fitness classes, as well as youth programs.  We may occasionally have to cancel a class, so be sure to check the online calendar before heading in for a yoga or fitness session. 

Plans for the future

Currently Spire is open regular business hours, and all classes and programs are running.  Should conditions change, we will reassess and keep all of you in the loop via email, website, and our Instagram/Facebook pages.

 We will continue to monitor local and federal governmental health agencies for guidance and will comply with all mandated guidelines.    

We hope our community members stay healthy and safe.  Thank you for your help in containing the spread of the virus.  

Spire Team